Thank you for reaching out! We can help with clearing the cache on your Mosaic device. It's a good way to make sure everything is running smoothly.
Here are the steps to follow:
Open the internet browser on your Mosaic device.
Look for three small dots in the top right corner of the screen. They look like this: ... Tap on them.
A list will pop up. Scroll down until you see "Settings" and tap on it.
On the left side of the screen, you will see different options. Tap on "Privacy, search, and services".
Scroll down on the right side of the screen until you see "Clear Browse data". Tap on the button that says "Choose what to clear".
A new box will pop up. Make sure the box next to "Cached images and files" is checked. You can uncheck the other boxes if you want.
Now, tap the button that says "Clear now".
That's it! You're all done.
If you have any more questions or need help with anything else, please let us know. We are here to help you.